Please allow 6-8 weeks from the time of receiving your tooth for us to custom build this piece for you. Once your order is placed, our team will reach out to you with instructions on mailing your tooth in. It is considered a special custom order and therefore is final sale. It is non-returnable and not eligible for exchange.

Teeth are prone to cracking, breaking, and splitting when put under stress. They are brittle. In developing this necklace, we found that about 20% of the time the tooth we're working with spontaneously breaks. You must understand that there's a chance, though we work as carefully and respectfully as we can, that your baby's tooth might be damaged beyond repair. We will be heartbroken too and of course will refund your purchase in the unlikely event that this happens. If you have TWO baby teeth to send us, this is ideal. We'll return the one that we don't use.